Privacy Policy

This privacy policy is for dogsgo-plantedbased.co.uk and our Plant Based Dog Nutrition Course and governs the privacy of its users. The website and online course complies with the new GDPR laws and requirements. Your privacy is taken very seriously and we are dedicated to handling your information in a secure and responsible manner.

You can visit the majority of our website and the Teachery course without revealing any personal information about yourself. However, there are times when we need to collect information so we can provide the services that you request. We may keep this information in a database.

How we collect personal information

a) Use of cookies
Cookies are small files saved to the hard drive of the user’s device, which track, save and store information regarding the user’s interactions and usage of the website. This enables the website, through its server, to produce a more tailored experience for site users.
“Assumed consent” is used – if the user is unhappy about the use of cookies they can simply leave the website.

Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the internet that use cookies to serve their content.

To learn how to disable cookies on browsers please click here. https://support.google.com/accounts

If you have purchased the Plant-Based Dog Nutrition Course and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

b) Website analytics
Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.

This is for statistical purposes and includes information such as most visited pages, types of browsers used to access our site, technology used, referring sites, IP addresses, geographical and demographic information. The information collected is not linked to any personally identifiable information.

c) Completion of an online contact form
We collect information about you when you complete our online contact form using Jotform that holds details within the EU. The information we require from you will be indicated on the form.

How we use personal information
We use your personal information for the following purposes:
– To register you on our course with Teachery
– To answer your queries
– To add your e-mail to our mailing list only
– To add your pet’s details to our website or social media with your consent
– To invite you to regular Zoom webinars

We will not sell or disclose any personal information such as your e-mail address to third parties without your prior consent. No information collected is shared with any other parties. We value our own privacy and would never share yours.

How long do we keep your data?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Generally, however, such personal data held on the practice management system will not be accessed after this time but is likely to be retained.

What are your rights?
You may have access to your personal data held at any time on request. If at any point you believe that the personal information we hold is incorrect, you can request to have it corrected or deleted. Under the GDPR rulings, we would inform our users within 72 hours if any breach of security occurs that might compromise your data.
If you wish to raise a complaint on how we have handled your personal data, you can contact our Vet Dr Arielle Griffiths to have the matter investigated at info@dogsgo-planted.co.uk.

External Links
Even though this website seeks to provide quality, safe and relevant external links, users ought to apply a policy of caution before following any external web links from this website and from our Teachery course. Such links are followed at the user’s own risk.
The website owners can neither guarantee nor verify the contents of any externally linked website despite their very best efforts. The website owners cannot be held liable for any damages or implications as a result of visiting any external links mentioned.
We encourage you to be cautious and to read the privacy statements of each and every website that collects your information.

This privacy statement only applies to information collected on this website.

If you have any queries about the website, the online course, this privacy policy or how we use your personal information, please contact us. Our Vet Dr Arielle Griffiths MRCVS can be contacted at Regd Address Professional Practice Websites Ltd Chesterton House 3 Rectory Place Loughborough LE11 1UW or e-mail info@dogsgo-planted.co.uk.